The Hidden Labor of AI: Why Your Team Isn’t Saving Time Yet
Your team has AI tools. They’re still working late. What went wrong? You bought the subscription. You sat through the demo. Maybe you even did the lunch-and-learn. Your team started using ChatGPT or Copilot or whatever the tool of the month was, and for about two weeks, everyone was excited. Then nothing changed. The deadlines […]
Which AI Tools Should My Business Actually Use? A No-Hype Guide
Everyone says you need AI. Nobody tells you which AI or what for. Let’s fix that. If you’ve sat through a vendor pitch lately, you’ve heard some version of the same story: AI will transform your business, automate everything, and give you a competitive edge — just sign here. Meanwhile, your employees are quietly using […]
How AI Is Changing IT Support — And What It Means for Your Business
AI isn’t coming to IT support. It’s already here — quietly handling ticket triage, drafting knowledge base articles, and flagging infrastructure anomalies before your help desk phone rings. The question isn’t whether AI will reshape how support gets delivered. It’s whether your organization is positioned to benefit from it. At K&E Consulting, we work with […]
Migrating to Microsoft 365: What to Expect
Every MSP says Microsoft 365 migration is “seamless.” Here’s what actually happens. We’ve run a lot of these migrations across Minnesota businesses — manufacturing firms in the Twin Cities, healthcare clinics in the suburbs, professional services firms all over the state. And we’ve seen the same pattern play out when another provider sold a client […]
Microsoft 365 Security: 5 Settings Your Admin Should Have Changed by Now
Microsoft 365 is secure out of the box — for 2019. In 2026, the defaults aren’t enough. When Microsoft rolled out M365, they made conservative choices about default settings. They needed the platform to work for millions of organizations right away, without locking anyone out or breaking existing workflows. That made sense then. It doesn’t […]
Microsoft Doesn’t Back Up Your M365 Data. Here’s What That Means for Your Business.
You pay for Microsoft 365. Your email is in the cloud. Your files are in SharePoint. Your team lives in Teams. So your data is backed up, right? Wrong — and Microsoft says so in plain language. This is one of the most dangerous assumptions Minnesota businesses make about their IT. And by the time […]